Is this a real operating clinic?
We check the business name, location or stated telehealth service area, current website, and a working contact path. A marketing brand alone is not enough.
Public methodology · Updated July 22, 2026
What “source-checked” means here.
We publish the evidence behind a clinic listing, separate facts from promotion, and leave a visible correction path. The label is narrow by design: it is not an endorsement and it is never for sale.
The standard
A claim must trace back to a source.
A clinic profile starts with the clinic's own current website and, when a clinician is named, an appropriate public licensing source. We record only what the source supports. Missing information stays missing; we do not fill gaps with assumptions.
Every material listing fact should answer two questions: where did this come from? and when was it checked? Clinic-submitted corrections are reviewed against evidence before publication.
Important limitSource-checking confirms directory facts. It does not prove treatment quality, patient outcomes, product authenticity, FDA approval, or that a clinic is the right choice for any individual.
Six evidence checks
The same questions apply to free and paid listings.
Not every clinic publishes every answer. Our job is to show what is documented and identify what a patient still needs to ask.
Who is responsible for care?
When the clinic names a physician, NP, PA, or other licensed professional, we identify the person and check an applicable public license source when available.
What does the clinic actually say it offers?
Service descriptions come from a current first-party page. We do not turn a general wellness claim into a specific treatment claim.
What remains undisclosed?
We look for the prescriber, exact product, dispensing pharmacy, approval or compounding status, and delivery method. If the clinic does not publish an answer, the listing should not imply one.
Can a patient see the practical terms?
We record public information about consultation, labs, follow-up, total price, membership, cancellation, and records access without guessing at omitted costs.
Does promotion blur the evidence?
We flag language that confuses approved uses, off-label prescribing, compounded drugs, or investigational compounds. A directory listing is never proof of a medical claim.
Label definitions
Small labels with specific meanings.
These statuses describe our documentation work, not a clinic's clinical quality.
Source-checkedPublic facts reviewed
At least the clinic identity, location or service area, and cited service information were checked against current public sources.
Clinic-confirmedAuthorized correction received
An authorized clinic representative confirmed or corrected the record. We still review submitted changes before publishing them.
SponsoredPaid visibility, clearly labeled
The clinic paid for placement or added visibility. Payment does not change the evidence standard, status, or editorial conclusion.
Source hierarchy
Closer to the record beats louder marketing.
We prefer the most direct current source available and preserve uncertainty when sources disagree.
Government records
State professional-license databases, federal drug information, official enforcement notices, and court or agency records when relevant.
Clinic first-party pages
Current location, clinician, service, contact, privacy, pricing, and patient-policy pages published by the clinic.
Authorized submissions
Corrections from a representative whose authority to speak for the clinic can be reasonably confirmed.
Independent reporting
Reputable news, medical literature, and other primary reporting. Aggregator profiles and social posts do not override stronger records.
Editorial firewall
Money can change placement. It cannot change the facts.
What a clinic can buy
- More prominent placement with a visible sponsored label
- An expanded profile and additional patient-facing links
- Reporting, campaign support, and a dedicated city landing page
- Faster scheduled profile reviews
What a clinic cannot buy
- A source-checked or clinic-confirmed status without evidence
- A favorable clinical conclusion or medical endorsement
- Removal of an accurate material disclosure
- A promise of traffic, leads, rankings, or patient outcomes
Corrections and review
A living directory needs a visible repair process.
Clinics and patients can point us to a changed address, clinician, service, policy, or disclosure. We review the evidence and update the record when warranted.
Material corrections are not paywalled.
- Submit the exact listing and disputed fact.Include the current source that supports the requested change.
- We verify identity and evidence.Clinic representatives may be asked to confirm their authority.
- We correct, clarify, or decline.The published record follows the strongest current evidence, not the loudest request.
- We date the next review.High-impact changes are prioritized; routine records are rechecked on a rolling basis.
Questions people ask
What this standard does—and does not—tell you.
Does source-checked mean medically approved?
No. It means specific directory facts were checked against identified public sources. It is not FDA approval, medical advice, accreditation, or a recommendation.
Can a clinic be listed for free?
Yes. Basic editorial inclusion is free when the record meets the directory standard. Payment is not required to correct an inaccurate fact.
Can a sponsored clinic rank first?
A sponsor may receive prominent paid placement, clearly labeled. Editorial information and evidence labels remain separate from that placement.
What should a patient verify personally?
Confirm the treating clinician's active license, the exact medication and pharmacy, risks, total price, follow-up plan, and cancellation terms before paying.